We remain open with several psychologists on-site conducting face-to-face appointments.

We also have more psychologists with increased capacity due to the onset of Telehealth appointments, in order to meet the increased demand of persons seeking psychology services.

We are here to assist you during these unprecedented times.

Please note the following regarding the clinic –

• The psychologist will not present to the clinic if they are feeling unwell; Telehealth (teleconference or telephone) sessions will be offered
• We are all taking additional measures in regard to hygiene and cleanliness around the office
• Please do not attend your appointments if you are feeling unwell, or anyone in your household is unwell. Cancellation fees will be waived for the next couple of weeks (but please try to give us as much notice as possible, as there are still other people waiting for appointments)
• Please only bring necessary people to the practice (try to leave anyone who is not required for the appointment at home)
• Please do not arrive early for your appointments, as we want to reduce time spent sitting in the waiting room with others. Please remain in vehicle or outside, where practicable, and arrive as close to the hour as reasonably practicable
• Please practice good hygiene with lots of hand washing and hand sanitiser
• Medicare participants – there have been some additional Medicare items made available for clients who are unable to attend appointments to allow you to have these appointments via telephone/teleconference. Please note effective 20th April 2020, usual clinic billing practices apply, hence from a cost perspective, face-to-face appointments and telehealth appointments are billed in the same manner.
• Non-Medicare participants – Telephone/teleconference are full fee (no rebate), unless you meet the traditional Medicare imposed remote geographic stipulations.

COVID-19 INFORMATION: If you’ve recently travelled overseas or been in close contact with someone who has been confirmed to have Coronavirus or have any of the following symptoms: fever, sore throat, coughing, fatigue or shortness of breath please call our receptionists before presenting for any appointments For more information on COVID-19, call the Coronavirus Health Info Line: 1800 020 080