We remain open, however under Stage 4 restrictions, we regretfully advise we will be operating as a telehealth clinic up to 13th September 2020. This stance has been taken based on a clear directive from the Chief Allied Health Officer of DHHS that “routine services are not permitted”. Prior to Stage 4, we were providing a mix of telehealth and face-to-face services.
We do have more psychologists with increased capacity due to the onset of Telehealth appointments, in order to meet the increased demand of persons seeking psychology services. We are here to assist you during these unprecedented times.
Please note the following important changes to Mental Health Treatment Plans (MHTP) –
- Medicare participants – there are additional Medicare items to allow all those with a MHTP to have appointments via telephone/teleconference. Please note effective 20th April 2020, usual clinic billing practices apply. These codes have been enacted to 30th September, and we are awaiting Government advice as to whether access to telehealth will be extended beyond this date
- From 7th August 2020, all Victorians now have access to up to 20 rebatable Medicare sessions to 31st March 2021 (note historically the upper limit is 10 rebatable sessions in a calendar year). Valid referrals are required to access the further sessions.
COVID-19 INFORMATION: If you’ve recently travelled overseas or been in close contact with someone who has been confirmed to have Coronavirus or have any of the following symptoms: fever, sore throat, coughing, fatigue or shortness of breath please call our receptionists before attending the clinic. For more information on COVID-19, call the Coronavirus Health Info Line: 1800 020 080
